Chat Automation Simplified

Tired of manually handling everyday enquiries?
We're here to help.

We set up intelligent automated chat flows to help you manage FAQs, appointment bookings and lead captures — so your team only steps in when it matters.

Easy and friendly solutions.

Automating tedious tasks is a simpler experience with our approach.

🤝

We do it for you

You don't need to learn a new platform or figure out how to build chat flows. We won't over-complicate if you don't want to.

📂

Your data stays yours

Your FAQ content, customer conversations, and business data are kept in your own accounts. If you ever decide to move on, everything goes with you.

Nothing extra to manage

We handle the technical side so you can focus on your business.

Up and ready in 48 hours.

Keep using WhatsApp, Telegram or whatever platforms you're on.

01

Tell us about your business

Let us know how you handle your customers' enquiries.

02

We customize the chat automation

We configure to your process and requirements — FAQ answers, appointment flows, and human handoff — tailored to your business.

03

Go live & boost your efficiency

Your business process productivity is improved and your customers get instant answers 24/7. You get notified only when a human touch is needed. You can read the messages any time you want.

B
Bright Smile Dental
Online
Hi, what are your opening hours?
We're open Mon–Fri 9am–6pm and Sat 9am–1pm. Closed on Sundays & Public Holidays.
📅 Book Appointment
💬 More Questions
👤 Talk to Someone
Book Appointment
Sure! What date and time works for you? I'll check availability.
💬

FAQ Auto-Reply

Customers tap from a menu of common questions and get instant, accurate answers — operating hours, pricing, location, services, and more.

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Smart Human Handoff

When personalised help is needed, we seamlessly notify your team with full context — who's asking, what they need, and when they reached out.

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Appointment Booking

Customers book directly through WhatsApp — selecting their preferred date, time, and service. No phone calls, no back-and-forth.

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Lead Capture

Collect customer details through guided conversations — name, interests, preferences — and deliver them straight to your inbox or CRM.

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After-Hours Auto-Response

Even when you're closed, your WhatsApp stays responsive — acknowledging messages, taking details, and promising follow-up when you're open.

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Conversation Insights

See what your customers are asking most, track handoff rates, and understand where automation saves you the most time.

Businesses that need to engage smarter.

Your customers get accurate and fast responses, while your team focuses on important enquiries and tasks. Our automation can help any business with repetitive questions and tedious tasks.

🦷 Dental Clinics
📚 Tuition Centres
💇 Hair & Beauty Salons
🏋️ Gyms & Studios
🏥 GP Clinics
🍽️ F&B Reservations
🐾 Pet Services
🔧 Home Services

Starting from S$150/month — tailored to what your business actually needs.

Contact us for a free demo

or email us at hello@engagent.sg